We are committed to safeguarding the privacy of our website visitors, service users and customers.  

This Privacy Policy governs your access to and use of, including any content, functionality and services offered on or through (the “Website”), whether as a guest or a registered user.

When accessing the Website, we will learn certain information about you, both automatically and through voluntary actions you may take, during your visit. This policy applies to information we collect on the Website and in email, text, or other electronic messages between you and the Website.

You have the right to access, change or delete your personal information at any time

Please read the Privacy Policy carefully before you start to use the Website and ensure that you understand how we collect and use your information.

Our policies will be updated from time-to-time. Please refer back regularly to keep yourself updated.



We may process your personal data that are provided during your use of our website ("usage data") or that you post for publication on our website ("publication data").  These data may be processed for the purposes of enabling and analyzing the use of the website and services. The legal basis for this processing is consent and our legitimate interests, namely enabling, monitoring and improving our website and services.

We also may process information contained in any enquiry you submit to us regarding goods and/or services ("enquiry data"), relating to our customer relationships, including customer contact information ("customer relationship data") or purchases of goods and services that you enter into with us and/or through our website ("transaction data").   Likewise, we may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters ("notification data" or contained in or relating to any communication that you send to us ("correspondence data").

These data may be processed for the purposes of sending you the relevant notifications and/or newsletters, offering, marketing and selling relevant goods and/or services to prospective customers, supplying the purchased goods and services and keeping proper records of those transactions as well as managing our relationships and communicating with customers and keeping records of those communications.  The legal basis for processing this data is consent or our legitimate interest in the proper management of our customer relationships, the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract as well as our legitimate interests in the proper administration of our website and business, communication with our customers and email/newsletter subscribers.



In some instances, we disclose personal information to third parties when it is necessary to deliver a service or product, or to help us improve your experience with us, or when we are required to do so by contract or law. “Third parties” include agents, subcontractors, sponsors and other associated organizations. Agreements are in place to ensure the information remains secure and limited in use, and if we do not have a legitimate business reason to pass on your information, we will ask you to give consent first. Some examples of when we share your information are below:

  • Financial transactions relating to our website, goods or services may be handled by our payment services providers. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about our payment services providers' privacy policies and practices at:
  • When we send you an email, these are delivered by marketing platforms. As part of this service, certain information such as message opens, clicks and formatting are recorded to help deliver the best email experience.
  • When we test and launch new products, services or offers, we may work with trusted third parties to support us.
  • We also employ third parties to carry out statistical analyses and conduct surveys on our behalf, to support our advertising and content production efforts respectively
  • We may disclose your enquiry data to one or more of those selected third party suppliers of goods and services identified on our website for the purpose of enabling them to contact you so that they can offer, market and sell to you relevant goods and/or services. Each such third party will act as a data controller in relation to the enquiry data that we supply to it; and upon contacting you, each such third party will supply to you a copy of its own privacy policy, which will govern that third party's use of your personal data.
  • We may disclose your personal data to professional advisers insofar as reasonably necessary for the purposes of obtaining professional advice, or the establishment, exercise or defense of legal claims. 



Personal data that we process for any purpose shall not be kept for longer than is necessary for that purpose or those purposes.

We review our retention periods for personal information regularly. If you have not interacted with us in any way, we will generally no longer hold your information after 5 years 

We will take appropriate technical and organizational precautions to secure your personal data and to prevent the loss, misuse or alteration of your personal data.



Your principal rights under data protection law are:

Right to access:

You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data. At any point you can contact us to request the information we hold about you 

Right to rectification

You have the right to have any inaccurate personal data about you rectified. If the information we hold about you is out of date, incomplete or incorrect, please let us know and we will ensure that it is corrected or updated.

Right to erasure:

You have the right to the erasure of your personal data, without undue delay, when the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed or you withdraw consent to consent-based processing. 

Right to object to processing

You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.

Right to data portability:

To the extent that the legal basis for our processing of your personal data is consent, that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request, prior to entering into a contract, and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. 

Right to withdraw consent:

To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.  You may exercise any of your rights in relation to your personal data by written notice to us.



Our website includes hyperlinks to, and details of, third party websites. 



Our website as well as our products and services are targeted at persons over the age of 16. If we have reason to believe that we hold personal data of a person under that age in our databases, we will delete that personal data.



A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

There are other technologies which can seem similar to cookies, but are not the same, including pixels and site tags. These pixels or tags can be used to retrieve information such as your device type or operating system, IP address, time of visit, etc. (Please see our Privacy Policy for more details on the types of information that may be collected.) They are sometimes used to create or access the cookies on your browser, but are not cookies themselves.

We use cookies for the following purposes:

Essential - these are cookies that are required for the regular operation of our websites, enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Functional – these are preference cookies that enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

Statistics – these are cookies that help us understand how visitors interact with websites by collecting and reporting information anonymously

Marketing – these are cookies that are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user.

Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

We use Google Analytics to analyze the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at:

We use Facebook Pixels to help us with our Facebook advertisement in a way that is targeted and relevant to you. Facebook privacy policy is available at:

We use YouTube to display videos on our website.  YouTube uses cookies to keep statistics of how the visitor uses YouTube videos across different websites. You can view the privacy policy of this service provider at: 

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

(a) (Chrome);

(b) (Firefox);

(c) (Opera);

(d) (Internet Explorer);

(e) (Safari); and

(f) (Edge).

Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website.



We welcomes your questions or comments regarding the Privacy Policy:

Marco Cartolari Music
21 Effie Road

Office 8001
Fulham Broadway

Email Address:


Effective as of May 25th, 2018